Last Revised: 02-02-2026

Introduction

The privacy of your personal information is important to Bongarde Media Inc., operating as HR Insider/OHS Insider/SafetyNow ILT (“we,” “us,” or “our”). We are committed to protecting the personal information entrusted to us and to handling it responsibly and in accordance with applicable privacy laws and regulations.

In order to provide access to our safety training, learning management systems, customer support, and related services, it is necessary for us to collect and process certain personal information. Without this information, we may be unable to provide the services you request.

This Privacy Policy explains how we collect, use, disclose, protect, and retain personal information, and describes your rights and how to contact us with questions or concerns.

If you are currently receiving communications from us, you may opt out of non-essential communications at any time.

What Is Personally Identifiable Information (PII)

Privacy laws define personal information in different ways depending on jurisdiction. We adopt a broad and protective definition.

For the purposes of this Privacy Policy, Personally Identifiable Information (“PII”) means any information that can be used, alone or in combination with other information, to identify an individual.

This may include:

  • Name
  • Business or physical address
  • Email address
  • Telephone number
  • Internet Protocol (IP) address
  • Login credentials
  • Payment or billing information
  • Device or usage identifiers

How We Collect, Use, and Process Personal Information

Information We Collect

When you visit, contact, register for, or use SafetyNow services, we may collect the following categories of personal information:

Contact Information
Such as name, company name, email address, mailing address, postal or ZIP code, and telephone number.

Account and Credential Information
Including usernames, passwords (encrypted), and administrative role assignments.

Billing and Payment Information
If you purchase services from us, we collect billing details necessary to process payments.

Technical Information
Including IP address, browser type and version, operating system, device identifiers, time zone settings, and other technology used to access our services.

Usage Information
Information about how users interact with the SafetyNow platform, including course access, completions, and system activity.

Marketing and Communication Preferences
Including preferences for receiving updates, training notices, and marketing communications.

Purpose of Processing

We process personal information for legitimate business purposes, including:

  • Delivering and administering our services
  • Managing accounts and subscriptions
  • Providing customer support
  • Processing payments
  • Improving platform functionality and performance
  • Communicating service updates and relevant information
  • Complying with legal and regulatory obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality, analyze usage, and improve user experience.

Cookies may collect information such as:

  • IP address
  • Referring website
  • Pages visited
  • Session activity

You may adjust your browser settings to refuse cookies; however, doing so may limit functionality or degrade your experience.

Information Received from Third Parties

From time to time, we may receive business contact information from third parties, such as referrals, partners, or publicly available sources.

We may also use third-party service providers to support communications, analytics, hosting, customer relationship management, and system operations. These providers may process information on our behalf and are contractually required to protect it.

Some service providers may be located outside your country of residence, including in the United States.

Sharing of Personal Information

We do not sell personal information.

We may share personal information:

  • Within Bongarde Media Inc. and affiliated entities
  • With service providers who assist in operating our business
  • To comply with legal obligations or lawful requests from authorities
  • To protect the rights, property, or safety of our users, or others
  • In connection with a merger, acquisition, or sale of assets

Personal information is shared only as necessary and in accordance with applicable law.

Information About Minors

SafetyNow services are intended for business and workplace use only. We do not knowingly collect personal information from individuals under the age of 16.

If we become aware that such information has been collected without appropriate authorization, we will take steps to delete it.

Lawful Basis for Processing

We process personal information where:

  • It is necessary for legitimate business purposes
  • It is required to perform a contract or deliver requested services
  • It is required to comply with legal or regulatory obligations
  • Consent has been provided, where required

If you believe your rights outweigh our legitimate interests, you may contact us to request restriction or cessation of processing, subject to legal requirements.

Security of Personal Information

We implement appropriate technical, physical, and administrative safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Access to personal information is restricted to authorized personnel who require it to perform their duties. Employees receive training on privacy and information security.

No system is completely secure, and we cannot guarantee absolute security.

Data Retention

Personal information is retained only as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Meet legal, regulatory, and contractual obligations
  • Resolve disputes and enforce agreements

Your Rights

Depending on your jurisdiction, you may have rights including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of personal information
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent, where applicable
  • Lodging a complaint with a supervisory authority

Requests may be subject to verification and legal limitations.

International Transfers

Your personal information may be transferred to and processed in countries other than where it was originally collected. We take steps to ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated revision date. Continued use of our services constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

Bongarde Media Inc.
Attn: Privacy Officer
2510 Government Street, Suite 104
Penticton, BC V2A 4W6
Email: privacy@safetynow.com
Phone: 1.800.667.9300